Warranties key to customer satisfaction – supplier

While competitive pricing may attract attention, it is the combination of robust warranties and strong aftermarket support that truly defines operational efficiency, longevity and total cost of... 

The importance of skilled customer support technicians in crushing and screening

Crushing and screening on mines and quarries often entails 24/7 operations where downtime is out of the question. The importance of skilled customer support technicians in maintaining high machine... 

First Lokotrack® LT200HPS with a hanging screen wins the day for Zizwe

A newly acquired Metso Lokotrack® LT200HPS™ is winning the day for a leading South African mining contractor, Zizwe Opencast Mining, at one of its strategic chrome mining projects in Steelpoort,... 

Unmatched quality and support with Lokotrack® LT120™ mobile jaw crusher

The Lokotrack® LT120™ mobile jaw crusher, supplied by Pilot Crushtec, is renowned across Southern Africa for its impressive performance and quality. The exceptional offer provided with this piece... 

The power of a proper warranty

The real rockstar carries a real warranty, and when properly executed, has the potential to revolutionise customer relationships. It not only instils trust and reliability but also differentiates a... 

Numbers that matter don't appear on any sales quotes, argues Pilot Crushtec

While the quotation for an item of equipment reflects its upfront price, it says nothing about the history, experience, product quality and service infrastructure required to sustain optimal... 

Towards larger and hybrid mobile crushing solution

Amid an evolving market landscape, customers in southern Africa are increasingly turning to larger mobile crushers and hybrid solutions, observes Francois Marais, Sales and Marketing Director at... 

Big potential for glass recycling in South Africa

Crushing equipment specialist Pilot Crushtec has several products that are ideal for the recycling of glass. While many of the company’s overseas customers have recognised this and are using Pilot...