Drill & blast but not change that lasts: Why investing in behavioural skills is critical for mining’s sustainability
This article has been supplied.
By Arjen de Bruin, Managing Director at OIM Consulting – specialists in building supervisor capacity within the mining sector
Over the past few years, both government and the corporate sector have invested some serious effort, energy and resources into skills development within the mining industry.
As a key employer of vulnerable groups and a sector that generates significant revenue for the country, this comes as no surprise. According to the Minerals Council South Africa (SA), an accumulative R6 billion was allocated to mining skills development and training in 2017 and 2018. No small change.
However, I would argue that while there has been a focus on technical training initiatives, there has not been sufficient emphasis on coaching mining supervisors in critical behavioural skills that would enable them to perform their jobs more effectively.
Why is this? Out of all the “hard-man” industries, mining is indisputably the Clint Eastwood of them all. As a historically male-dominated sector, we’ve kept our focus fixed firmly on the technical stuff. How to drill and blast. We’ve got user manuals for days, long lists of standard operating procedures, and of course, the safety training which is integral to a high-risk work environment.
These technical skills often mean the difference between life and death and so they are rightfully prioritised. But they’re also not the only things that are important.
Instilling behavioural and problem-solving skills is far more complex. As a supervisor, how do you have difficult conversations with your team? How do you employ a more carrot-than-stick-based approach to coax the best out of the people under you? How do you drive culture in a way that motivates and energises? How do you solve the operational challenges that arise daily? These questions are often ignored, as we default to the hard man’s first port of call: we yell to be heard.
If you’ve promoted someone to a supervisor role, you’ve done so because they’ve proven their proficiency in the technical aspects of the job. It’s your duty to now ensure that they’re equipped to lead. This is the only way we will be able to effectively bolster our output, consistently reach targets and improve productivity across the industry at large. And this is where we now need our skills development programmes to focus.
The impact of digitisation
The digitisation of the global mining industry remains a global imperative, but in SA – where most of our mines are not yet completely mechanised – we lag. However, change is coming and this will influence how we structure and train our teams, driving a shift in their daily functions.
Automation will become more prominent, with many of the current day-to-day manual tasks soon to be handled by machines. This doesn’t mean the human role becomes redundant; it just means that there will be a recalibration, and this is where behavioural coaching and problem-solving skills will play a critical role.
Training in new technologies will become increasingly important, but again – mechanisation alone will not boost a mine’s output, nor will machines ever be able to replicate the empathy and judgement of a person; motivate and inspire a team; or solve operational obstacles. It will become critical for our supervisors to step up and into their new roles.
Empowering the workforce
Behavioural skills coaching is also important not only because boosts a mine’s output, but also because it empowers people.
With coaching, workers become increasingly competent, which improves their confidence. This newfound confidence results in more focus and less panic, streamlining the execution of daily activities. Improved execution leads to increased output which often comes with a financial reward or incentive – and so it becomes a circle, encouraging the individual to keep performing, and companies to keep upskilling.
If we can coach an individual to the point where they are confident in executing their daily tasks, we create more wealth as well as meaning for the individual. Teaching the workforce how to plan, communicate and problem-solve are the kinds of transferable skills that not only help at work, but also in their homes and communities.
Comments
Press Office
Announcements
What's On
Subscribe to improve your user experience...
Option 1 (equivalent of R125 a month):
Receive a weekly copy of Creamer Media's Engineering News & Mining Weekly magazine
(print copy for those in South Africa and e-magazine for those outside of South Africa)
Receive daily email newsletters
Access to full search results
Access archive of magazine back copies
Access to Projects in Progress
Access to ONE Research Report of your choice in PDF format
Option 2 (equivalent of R375 a month):
All benefits from Option 1
PLUS
Access to Creamer Media's Research Channel Africa for ALL Research Reports, in PDF format, on various industrial and mining sectors
including Electricity; Water; Energy Transition; Hydrogen; Roads, Rail and Ports; Coal; Gold; Platinum; Battery Metals; etc.
Already a subscriber?
Forgotten your password?
Receive weekly copy of Creamer Media's Engineering News & Mining Weekly magazine (print copy for those in South Africa and e-magazine for those outside of South Africa)
➕
Recieve daily email newsletters
➕
Access to full search results
➕
Access archive of magazine back copies
➕
Access to Projects in Progress
➕
Access to ONE Research Report of your choice in PDF format
RESEARCH CHANNEL AFRICA
R4500 (equivalent of R375 a month)
SUBSCRIBEAll benefits from Option 1
➕
Access to Creamer Media's Research Channel Africa for ALL Research Reports on various industrial and mining sectors, in PDF format, including on:
Electricity
➕
Water
➕
Energy Transition
➕
Hydrogen
➕
Roads, Rail and Ports
➕
Coal
➕
Gold
➕
Platinum
➕
Battery Metals
➕
etc.
Receive all benefits from Option 1 or Option 2 delivered to numerous people at your company
➕
Multiple User names and Passwords for simultaneous log-ins
➕
Intranet integration access to all in your organisation