Caterpillar Senior Consultant Diego Vicentin addresses a few common questions about Cat® Ground Engaging Tools (GET) & Bucket Customer Value Agreements (CVA).

Let’s start with the basics. The most frequently asked question about this Customer Value Agreement (CVA) is a simple one: 
 

WHAT IS A CVA FOR GROUND ENGAGING TOOLS (GET) AND BUCKETS?

A Cat GET & Bucket CVA for mining equipment is a hassle-free maintenance, replacement and rebuild solution for your entire mining fleet. It supports the buckets, edges and bucket tips used on all kinds of equipment. 

This CVA helps you get the best performance and longest life from your buckets and GET, while keeping costs under control. 

With three levels of service to choose from, your CVA will make sure you have the right buckets and GET on hand whenever you need them. Coverage terms range from one to five years, with options for pay-per-consumption, cost-per-hour or cost-per-ton pricing.

For do-it-yourself bucket maintenance, your CVA provides:

• On-time delivery so you’re never waiting for parts, components, and supplies.
• Dealer inventory management that makes sure you have just the right parts for all your machines.
• Inspection services that help you stay on top of bucket and GET changeout schedules.
• Expert wear package advice to help optimize GET life and machine performance.

If you’re looking for a more comprehensive solution, you can opt for a higher-level CVA plan. Total bucket management services include:

• Installation & removal labor, freeing your people up for other duties.
• Bucket rebuilds with guaranteed availability to extend bucket life, reduce lifetime costs and maximize bucket value.

These premium services take away the burden of bucket and GET management. Your dealer will monitor GET condition and performance, help you plan for timely bucket rebuilds and work with you to minimize unpredicted repair and replacement costs.

Dealer support programs and payment options are customized to your needs, based on agreement length, fleet size and GET component consumption. 
 

“CVA for Buckets & GET for mining is a component solution designed to help your operation make the most of buckets and GET while keeping costs under control.”

— Diego Vicentin, Caterpillar senior consultant

WHAT WILL THIS CVA DO FOR MY OPERATION? 

The #1 goal behind any CVA is to add value to your operation. Along with basic parts and supplies, your GET & Bucket CVA can be tailored to include things like operator training and removal & installation services. These can help minimize your total costs of production. 

You can also budget for GET replacement and bucket rebuilds instead of dealing with surprise costs. 

“OUR GET & BUCKET CVA IS A HASSLE-FREE SOLUTION FOR MAXIMIZED PERFORMANCE AND UPTIME WITH PREDICTABLE COSTS.”

— Diego Vicentin

This CVA helps you get maximum uptime, with on-site delivery and inventory management services. Inspections and reports from Cat dealer advisers will help you better predict and schedule bucket replacements and rebuilds — with guaranteed bucket availability — ensuring uninterrupted productivity. 

Dealer experts will also help you find the best GET for your operation. 
 

WILL THIS CVA ALSO COVER MACHINES FROM OTHER MANUFACTURERS?

Yes, absolutely. Your GET & Bucket CVA is a full-fleet solution that helps you perfect bucket & GET configurations for every machine you run. With thousands of options to choose from, you can get everything you need from one convenient source, with guaranteed on-time delivery. You can count on getting the right components for every machine and application.

Plus, Cat GET, buckets and components are simply the best in the business. Exhaustively tested and field proven over decades of mining applications, they’re built to deliver long life and maximum performance. 

For more information, visit the Cat CVAs for Mining website or consult with your Cat dealer to shape a plan for your operation’s unique needs.