Flight Centre Travel Group releases strong FY26 half-year results
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Flight Centre Travel Group (FCTG) has reported a half-year underlying profit before tax (UPBT) of AUD$124.6 million for the period ending 31 December 2025 – representing a 4% growth year-on-year, and a record 6% rise in total transaction value (TTV) for the Group's corporate travel division. The full market release is here.
The results have exceeded expectations (with initial forecasts pointing to a broadly flat first half), and while they reflect a healthy demand for business travel, Herman Heunes, General Manager of Corporate Traveller South Africa, believes the Group is now reaping the rewards of its investment in digital innovation, advanced technology platforms, the customer experience, and enhanced consultant productivity:
"A standout highlight of the half is the rapid uplift in productivity. Our local teams have been leveraging AI tools to enhance our productivity and ensure that our people have more time to focus on what matters most. We continue to strive for excellence by delivering a high-touch human experience, combining our expert travel manager capability with advanced technology to provide the personalised service our Corporate Traveller customers expect.”
Heunes explains that Corporate Traveller, the Group’s specialist SME travel management company, saw several significant operational milestones in the first half of the year: a new omni-channel enquiry system delivering faster response times, automated admin systems, and improved after-hours support structures. Globally, the period saw a return to profitability in Asia and healthy SME momentum in the United States, despite challenging market conditions.
FCM, which manages large travel programmes for multi-national corporations, says
meetings and events, payments, and consultancy now account for approximately 10% of FCM's global revenue – a figure that reflects the brand's growing role as a broader business travel partner.
Mummy Mafojane, General Manager of FCM South Africa, said this shift is deliberate and client-led:
"Our focus has never simply been on managing travel – it's about understanding our clients' broader business objectives and designing platforms and programmes that actively support them. Whether that's through the launch of FCM Meetings and Events, smarter payment solutions or strategic consultancy, we're having deeper, more meaningful conversations with our clients than ever before. The results speak to what happens when professional travel managers are empowered by the right technology."
With strong new business pipelines, improving margins, and continued investment in technology and service delivery, Flight Centre Travel Group enters the second half of FY26 with confidence.
Comments by Steve Norris, Flight Centre Travel Group Managing Director, EMEA:
“FCM has achieved significant growth and operational advancements across its European corporate business. Robust expansion in FCM Meetings and Events has led the way, with the UK delivering a 46% year-over-year increase.
“This success reflects the stability and reliability of FCM’s service delivery, highlighted by its highest post-COVID SLA performance - reaching 94.1% for phone and email inquiries. Clients can trust that this level of consistency gives their travel programmes real confidence.”
Comments by Chris Galanty, Flight Centre Travel Group, Global Corporate CEO
“The standout story is productivity. Transaction value per employee across our flagship brands, FCM Travel and Corporate Traveller, is up almost 20% since the first half of FY24.
“Our profit growth has comfortably exceeded our transaction value growth – clear evidence we're achieving genuine scale efficiencies.
“The corporate travel industry is consolidating rapidly. New entrants are disrupting traditional models. Economics is shifting. This creates opportunity for well-positioned players – and we're capitalising on it with a robust pipeline of new accounts and strong retention.
“Asia has returned to profitability after prior-year losses. Our US SME business grew transaction values by 13% And we're winning significant contracted opportunities globally.
“Our Corporate Traveller and FCM platforms now integrate customer-facing and operational technologies, creating a seamless experience that combines the speed of automation with the personal touch clients demand.
“We're expanding into higher-margin services beyond flight and hotel bookings. FCM generated approximately 10% of global revenue this half from meetings and events, payments, and consultancy – solving broader business problems for clients.
“We enter H2 with strong momentum, improving margins, and multiple growth levers. Industry consolidation is creating opportunities. Our productivity initiatives are gaining traction.
“The corporate travel landscape is transforming rapidly. FLT's combination of scale, service culture, and technological capability means we're not just navigating – we’re leading.”
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